petitminus player - Virtualprize? : 14/09 23:09

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Subject : Virtualprize?

petitminus

14/09/2012 23:09:02

Hello,

I wanted to offer for a birthday a virtual prize. So I chose a green diamond worth 2000 madpoints. They were debited from my account (on the evening of 12/09/2012), but it seems that they never arrived on the receiving account. Is it a bug or do you need more time?
Thank you for clearing my head.
🙋

petitminus

11/10/2012 13:22:50

The same thing is happening to me!🤨 and I'm also
waiting...

Hello,

Following the answer from customer service, I would like to point out that, and I quote: "your friend does not receive points but only the image you offer him".
Very disappointed to learn that I put 2000 points in an IMAGE... 😢 Notice

to ukayalie who had the same problem as me.

petitminus

03/10/2012 20:43:43

Thank you for the web answer' :D

ukayalie

02/10/2012 20:32:14

😉 thank you web', I will check n next time. good continuation

webmaster

1629

02/10/2012 13:02:12

Hello,

We haven't been reported any bugs on this. Once you buy the prize , you have to remember to select the friend to whom you want to offer the image.

If you encounter any problems, do not hesitate to write to customer service who will carry out checks and can guide you.

The Web'

petitminus

28/09/2012 21:58:56

Still no answer from the team... 😢

Can a webmaster answer ukayalie and me????

Thank you in advance.
Have a good evening and a good weekend!

ukayalie

27/09/2012 18:18:33

The same thing is happening to me!🤨 and I'm also
waiting...

Player petitminus posted a message on 14/09 23:09 on the MadWin Forum: Virtualprize?. Answer him on MadWin and exchange with other players